
What type of photographs do you take?
The majority of our photographs will be ‘documentary style’, meaning unposed natural images of the day. We will also take those special portraits of the wedding couple and wedding party as required. We want you to enjoy your day so will be unobtrusive in the background for the majority of the time.
What if I don’t like having my photo taken?
That is totally understandable. We don’t either! Most of the time you won’t notice us, you’ll be too busy enjoying yourselves. For the more formal portraits, we won’t ask you to pose or do something you’re uncomfortable with. It’s all about you. You might feel more comfortable if we meet for a pre wedding/engagement shoot which is included in the price of the premium package, or you could add it on to one of the other packages for £250.
Can our pets be included in a pre wedding/engagement shoot and/or wedding photographs?
Yes of course! We would love to include them.
What areas do you cover?
We cover all of Kent which is included in the price. We can also travel to surrounding counties but there will be an added charge for this depending on the distance, which will cover our extra travelling expenses & time. Any further charge will be agreed prior to booking.
Do we need to pay a deposit to secure the booking?
Yes, the deposit is £250 and non refundable. This will be deducted from your final balance.
Why is it better to have two photographers?
We can capture images from different viewpoints, especially during the ceremony where movement & viewpoints for the photographer are limited. We are also able to capture more of those spontaneous moments that are such a big part of a wedding day, whilst remaining in the background. It also speeds up any formal couple & wedding party photographs you require, giving you more time to enjoy your day.
None of your packages suit exactly what we want, can we have our own package?
Definitely, we can discuss with you what you need and create a bespoke package for you.
When do we have to pay the final balance?
The final payment is due 30 days before the date of the wedding/event.
What happens if we have to change the date of the wedding/event?
If we are available on the new date we will amend the booking free of charge.
What happens if we cancel the booking?
If it is more than 30 days before the date you will lose your £250 deposit. If it is 30 days or less before the date, the whole amount will still be due. We recommend you take out wedding insurance to cover you for such unforeseen circumstances.
What if the wedding/event has to be cancelled or postponed due to government imposed COVID restrictions?
Then we will refund any monies paid or if you prefer, change the booking to another date if we are available when restrictions are lifted.
Do you have public liability insurance?
Yes
How many photographs will I receive?
For 8 hours shooting we would expect you to receive a minimum of 400 fully edited high resolution images.
How long before we get our photo’s delivered to us in our online gallery?
We aim to get them to you within 2 weeks, it may be much quicker than this. We know how eager you will be to get them!
Can I download all of the images for myself and friends and family?
Yes, they are all included in the price and you can share your online gallery with whomever you choose so they can download them too! You will also be sent a link to an App you can put on your phone or tablet so you can look the highlights of your day and show them to people whenever you want.
What if you can’t attend my wedding/event?
This is extremely unlikely, but if it did happen, one of us would still attend and you will receive a 30% discount. If both of us were unable to attend, you will receive a full refund and we will help you find another photographer to step in at short notice.
Do you offer a discount for emergency services?
Yes we are part of the Blue Light Scheme and offer a 10% discount for blue light card holders. You will just need to show us proof of your membership card.